FAMILY ADVENTURE
Q&A

Your Questions Answered

Trip Details

These items are included for you and three guests:

  • Round-trip air transportation to Maui, Hawaii
  • Four nights at Grand Wailea
  • Welcome Dinner on July 27
  • Hosted activities on July 28 and 29
  • Breakfast on July 30
  • Farewell Dinner on July 30
  • Cash allowance for lunch and dinner on own
  • Transfers and luggage handling on July 27 and 31
  • Taxes, tips and gratuities connected with the items above
  • Luggage fees
  • Transportation and parking fees for your home airport
  • Airline change fees
  • Additional booking or ticketing fees for pre- or post-extensions
  • Activities on your own
  • Meals or beverages on your own (including room service)
  • Phone calls
  • Gift purchases
  • Laundry
  • Any other items not mentioned as included

The trip costs covered by LexisNexis Risk Solutions are for you and three guests. If you would like to bring additional guests, all of those charges are on your own. See the fees to bring additional guests.

Yes. View the list of activities to see the enjoyable activities you can choose from in Maui.

Check out the attire glossary for details about what to wear to events.

Yes. About two weeks before you depart for Maui, you will receive a travel packet with everything you need to prepare for your trip.

  • Take pictures of your travel documents (identification, airline confirmation, hotel confirmation, etc.) and the contents of your checked luggage.
  • Download your airline’s app to check in 24 hours before your flight, check seat assignments and track your flight. Don’t miss flight alerts, such as delays and cancellations.
  • Ensure you have enough of your prescription medication for your entire trip (pack it in your carry-on).

Registration

Please register as soon as possible. The registration deadline is Friday, March 27, 2026.

Use the registration website to book all of your travel plans. The process is simple:

  1. Select “Register”.
  2. Fill in all requested fields and select “Submit Registration.”
  3. Check your email for confirmation of your registration.
  4. If you do not receive confirmation of your registration, please contact Travel Headquarters.

Please contact LexisNexis Risk Solutions Travel Headquarters:

7:00 a.m. to 7:00 p.m. CT, Monday through Friday

Phone: 888-843-8731 or 515-326-3046

Email: LexisNexisCOERiskSolutions@itagroup.com

If you must cancel your registration, please contact Travel Headquarters as soon as possible at 888-843-8731 or LexisNexisCOERiskSolutions@itagroup.com.

Yes. You may extend your stay at Grand Wailea three days before or after the trip based on availability. You will need to provide a credit card to cover all extension expenses, including those for additional airfare, credit card processing fees, hotel stay and transfers. Please request your extension during registration.

Special Hotel Group Rate:

  • $585 per night, plus taxes and fees, for a regular (non-suite) room with two (2) adults and two (2) children under the age of 17
  • $785 per night, plus taxes and fees, for a regular (non-suite) room with four (4) adults 18 years of age or older

Daily Resort Fee: $40 per night, plus taxes and fees, for all guest rooms

We’d love to. Our team of experts can help you plan your extension for a small nonrefundable research fee ($75 per person). In addition to the research fee, all extension expenses will be your responsibility, including additional airfare, credit card processing fees, hotel accommodations and transfers.

You will have the option to use our expertise for items such as:

  • Hotel research and booking (at hotels other than the group hotel)
  • Airline upgrades
  • Rental cars

If you need to cancel your personal extension arrangements, they will be subject to the cancellation policies of the service provider (airline, hotel, tour operator, etc.).

Travel

We will help you with all of your travel plans. Here’s how it works:

  1. Start your registration by selecting “Register”.
  2. Fill in all requested fields.
  3. Once completed, choose “Submit Registration.” This will allow you to view flight schedules and choose the best available flight for you.

If you’d prefer assistance with booking your flight, you’ll have the option to choose “Submit Registration & Request Booking Assistance.” An agent from Travel Headquarters will contact you via email with your proposed flight itinerary within two business days. Be sure to reply within 24 hours with your approval (or request changes). Then, your tickets will be issued.

Notes:

  • The registration tool works best with Chrome, Firefox or Safari. It will not work on Internet Explorer or Microsoft Edge.
  • You’ll receive an airline confirmation in your travel packet before you travel.
  • Pre-assigned seat assignments may not be available. Some airlines will allow you to pay a fee to secure your preferred seat choice.
  • Air travel is based on the lowest fares available at the time of ticketing and subject to airline regulations.
  • Any cancellations or changes after ticketing may result in penalties. All penalties will be your responsibility.

Yes. You may upgrade your flight. All airline upgrades are a personal expense. Our team of experts can help you with non-mileage program upgrades for a small nonrefundable research and processing fee ($75 per person).

Airline mileage program upgrades must be done directly with the airline.

All airfares, including upgrades, are subject to rules regarding changes and refundability. Airline fees may apply. If allowed, any refunds will be returned upon receipt from the airline.

This program includes one (1) round-trip airline ticket per person for travel to and from the program destination, on a single airline, on program travel dates. If you choose to have a stopover along the way, deviate from your flight plans in any way, extend your flight plans or upgrade your flights, then any additional cost included will be your responsibility. If you choose to travel on multiple airlines, there will be an additional airline ticketing fee for each additional ticket needed outside of the one (1) ticket per person the program provides.

Yes. Once you have submitted your registration, you can log back in to this website at any time and choose the “Book Flight Online” button on the home page. It is best to book soon to get the best schedules, and you must book by the registration deadline (Friday, March 27, 2026).

You will receive an email from LexisNexis Risk Solutions Travel Headquarters once your flight is confirmed. Then, you will be able to view the details on your event summary at any time. Log back in to this website using the password you created upon first login and choose “Event Summary” from the top navigation.

Travel Headquarters will arrange for your transfers if you are arriving on July 27 and departing on July 31. It takes about 30 minutes to get from Kahului Airport (OGG) to the hotel.

You are responsible for your own transportation if you arrive or depart outside of the trip dates.

U.S. citizens will need government-issued photo identification to travel to Maui. The legal name on your identification must exactly match the name on your airline ticket, including any middle name or middle initial.

If you are not a U.S. citizen or you are traveling from a country outside of the United States, you will need to contact the appropriate foreign consulate to determine which travel identification documents you will need (such as a passport, tourist visas and/or transit visas).

Each country has its own requirements for immigration, and you will need to check if you require a visa for this trip. If you are unsure of the requirements for your trip, you can check these using the “Go Work” trip assessment tool available via RELX SharePoint here. The service is provided by Deloitte and is accessible via SSO from your company device. Please follow the instructions on the SharePoint page to access the service. User guides and FAQ documents are also available on SharePoint. 

When completing the assessments, we recommend selecting “me” for your own assessment, and “hypothetical” for any accompanying traveler(s). 

You are, of course, welcome to use alternate reliable sources to verify your visa requirements (e.g. the local consulate office), if you prefer to do so. 

Please see Travel Documents for more information.

If you don’t have a REAL ID-compliant license for your domestic flight, you may use a valid passport as an acceptable alternative. If you do not have an acceptable alternative, you will face delays, additional screening and the possibility of not being allowed into the security checkpoint.

We suggest that you arrive at least two hours before your flight departs to allow you enough time to go through security and get to your gate. Don’t forget to check in to your airline’s website 24 hours prior to travel and view your flight itinerary so you are aware of any last-minute flight changes.

Follow the TSA’s 3-1-1 Guidelines for Liquids: 3.4-ounce containers in 1 clear, 1-quart zip-top bag. Check your airline’s website for luggage size limitations and fees.

Note: Airline carry-on restrictions do not apply to medical supplies and equipment. Travelers with disabilities and medical conditions can visit the TSA website to find out what to expect during airport screening and flying.

Note: Please bring your own car seat if your child requires one.  

For more packing details, please visit www.tsa.gov.

Safety

Yes. You and your guest(s) will be covered under the RELX Chubb Insurance Policy over program dates only. Any personal holiday added to the beginning or end of this reward trip will not be covered by RELX Chubb Insurance. Please refer to the Travel Insurance Policy for complete details on coverage and reach out to RELX directly with any questions.

These tips will help keep you and your fellow travelers healthy:

  • Get plenty of rest
  • Frequently clean your hands with soap and water or alcohol-based hand sanitizer
  • Avoid touching your eyes, nose or mouth
  • Cover your mouth and nose with the inside of your elbow when you sneeze or cough
  • Replace hand shaking with verbal greetings
  • Avoid high-touch areas such as handrails, door handles, etc.
  • Carry disinfectant wipes to clean areas such as your plane tray table and armrests
  • Ensure all eggs and meat you consume are thoroughly cooked

Note: Most airlines use high-efficiency air filters that are comparable to those used in hospital operating rooms. These HEPA filters capture 99% of the airborne microbes in recirculated air.

You can play a large part in ensuring your own safety by following these simple tips:

  • Maintain a watchful eye of your immediate surroundings and keep belongings close to you.
  • Do not venture out alone; it is always safer to travel in numbers. Be sure to ask the hotel staff if an area of the city you plan to visit is considered unsafe.
  • Let someone know where you’re going and when you expect to return.
  • Try to blend in with locals and avoid looking or acting like a tourist. Walk with purpose and dress more conservatively. Be aware that wearing expensive jewelry or flashing a nice phone can make you a target of theft.